1. Which countries do you ship your products to?

We can ship worldwide.

2. How is the delivery time calculated?

When processing with your order, we consider these factors when calculating the Estimated Delivery Date:

  • Order Processing: After your payment is authorized and verified, we will start processing your order, all of our items are custom-made-to-order and handcrafted to the highest quality standards, so this process often takes 3-7 business days (most of orders leave the warehouse within 5 days), please be patient with us.
  • Shipping Time: You will receive your order from 7 – 20 business days (depending on the locations) from the date that it is shipped out, not the date when the order is placed. For customers in the US, the shipping time is normally from 7-15 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Please make sure you provide the correct address at checkout because:

  • If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
  • We are not responsible if your order gets delivered to the wrong address or returned to sender.

3. How much is the shipping charge?

Shipping charges are estimated for each product. Some items are free shipping. Please check it out at the product page and the checkout page.